Why Join PCAC?
Primary Care Associates of California Medical Group IPA (PCAC) is a multi-specialty physician network solely committed to the care of Medicare-eligible beneficiaries. We have been serving Southern California community since 2007. Our Members have access to high-quality and personalized care from over 400 primary care and over 2,600 specialist physicians. PCAC prides itself on delivering customized; personal care to its members. PCAC physicians undergo a rigorous credentialing process, and their performance, communication and the ability to deliver cutting-edge medical care is continuously measured to meet our high standards. PCAC gives you easy access to a comprehensive list of leading doctors, specialists and healthcare practitioners, plus so much more:
Offers Leading Doctors
PCAC offers over 400 primary care doctors and 2,600 specialists to serve you.
Erases the Confusion of Medical Bills
We take care of your bills from doctors and hospitals, except for co-payments and co-insurance. If there’s a problem with a bill you receive, our Member Services team will investigate it for you.
Urgent Care Centers
Get care when you need it for colds, flu, stomach problems, minor injuries, bladder infections and more, after your doctor’s office is closed. Convenient locations, Los Angeles, Orange, San Bernardino and Riverside Counties.
Personalized Care Management
When chronic or complex health conditions strike, our care management team can help. They act as a liaison between you, your doctors and your specialists to make sure you’re getting the care and medical resources you deserve.
By Joining PCAC IPA You Are Also Entitled to the Following Benefits
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Direct access to extensive panel of contracted specialist through the Direct Referral program
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Member Advocacy Program – An individual will personally handle any question or issue
If you have questions about any of these benefits, call Member Services toll free at (844) 772-2472.
Welcome to Primary Care Associates of California (PCAC)
We’re committed to providing compassionate, coordinated, and high-quality care. Whether you're already a member or considering joining, here’s everything you need to know.
How to Join PCAC
Eligibility & Enrollment
Who Can Join
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Individuals enrolled in Medicare Part A and/or Part B
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Those with Medicare Advantage plans accepted by our group – see the full list here
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Residents within our service area seeking a primary care provider (PCP)
For Existing Medicare Members
Your Benefits Include
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Access to a wide network of PCPs and specialists
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Preventive care, chronic condition management, and wellness programs
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Coordination with hospitals, labs, and pharmacies
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Support with referrals, authorizations, and Medicare-related questions
For Prospective Medicare Members
Why Choose Us
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Personalized care from providers who understand your Medicare benefits
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Multilingual staff who listen, support, and advocate for you every step of the way.
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Convenient access to specialists, urgent care, and wellness resources
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A strong commitment to the health and well-being of our community
Resources and Support
Need help or have questions? We’re here for you.
Visit our FAQs for quick answers
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Medicare
Phone: (800) 633-4227
PCAC Customer Service Team
Phone: (844) 722-2472
Open Enrollment
How to Put the Annual Election Period to Work For You
Medicare’s Annual Election Period begins October 15 and lasts until December 7. This period, formerly known as Open Enrollment, is the time when you can join, change or drop a Medicare Advantage or Part D plan for the next calendar year.
As a member of PCAC, you can choose among the following Medicare Advantage Plans:
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Alignment
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Anthem Blue Cross
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Astiva
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Blue Shield
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Central Health
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Clever Care
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Health Net
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Humana
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Imperial Health Plan
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Scan
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UCLA Health
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Wellcare
These plans are offered by private insurance companies that are contracted with the government to deliver your care.
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Keep Your Plan or Choose a New One?
Your choice of Medicare Advantage Plans should be based on your individual medical needs and personal preferences. Here are some important things to compare:
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Expenses
How much are your premiums, deductibles or co-pays for doctor visits? What about hospital stays?
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Your Treatments
What are your routine medical treatments?
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Prescription Drug Costs
Does the plan cover prescription drugs? What will your prescription drugs cost under the plan?
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Travel Coverage
All Medicare Advantage HMO plans cover you for emergency treatment out of the area. However, some have dollar limits when traveling out of the USA.
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“Maximum Out-of-Pocket” Limit
All HMO’s must include a yearly “Maximum Out-of-Pocket” limit or MOOP. This is the maximum amount that you would pay for medical costs in the calendar year. What is yours?
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Watch Your Mailbox
Any day now your Medicare Advantage Plan will send a big packet of information to your home. Pay close attention to the “Annual Notification of Change” letter that outlines how some of your benefits will have changed for the upcoming year. You may find an increase in co-pays for many services, including prescription drug costs.
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How to Compare Plans
Go to www.medicare.gov and compare Medicare Advantage plans. If you’re satisfied with the current changes in benefits and prescription drug coverage under your existing Medicare Advantage Plan and/or stand-alone Medicare drug plan, then do nothing. You will continue with your existing plan in the upcoming year.
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If You Change Plans
If you would like to switch your Medicare Advantage Plan, then you’ll need the PCAC physician code for your existing primary care physician. You can get it by calling our Member Services Toll-Free at (844) 722-2472. Once you choose your plan, you can use your PCAC physician code to sign up by calling the plan at the contact number. When you sign up for a new Medicare Advantage Plan you will be automatically dis-enrolled from your old plan and your new plan will begin on January 1 of the calendar year.